In order to keep her business school firmly at the forefront of business and management thinking, Peggy van der Wallen of the University of St. Gallen uses student voice to help improve processes, both academic and operational. We caught up with her recently to see how it's done
Many young people experience mixed feelings at this time of year – poised to embark on an exciting life at university while wondering how they will cope with living independently, managing finances, making friends and keeping up with coursework. These worries are completely understandable and often subside in time. However, some student safety and wellbeing concerns continue to make higher education headlines, suggesting that universities must act to address them.