Five ways a modern CRM can help your university

Five ways a modern CRM can help your university
CRM – or customer relationship management – is a software that helps individuals and teams manage customer communication. But a CRM isn't simply an address book: it takes your data and transforms it into an interactive experience. It creates the opportunity for you and your team to build relationships more effectively, and ultimately provide the best customer experience for your prospects, from their initial enquiry to graduation and beyond.
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How universities can improve student retention

How universities can improve student retention
The university dropout rate for UK domestic students has increased for the first time in four years. According to the Higher Education Statistics Agency, six per cent of first degree entrants aged under 21 who enrolled in 2013-14 did not continue their studies beyond their first year. This follows a series of falls in recent years, keeping the UK’s drop-out rate very high when compared to international standards.
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Why a sense of belonging is important for converting applicants into enrolled students

Why a sense of belonging is important for converting applicants into enrolled students
 Student retention is one of the most pressing issues in higher education today. While much of the discussion centres around ensuring enrolled students don't drop out, many universities are particularly concerned with improving their conversion of applications to enrolments. Higher education institutions are looking for a solution to reduce the amount of admitted applicants who don’t go onto to enrol at the start of the academic year. At the centre of this issue is students’ sense of belonging.
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