For university recruitment and admissions teams, it’s hugely important to have a comprehensive CRM to optimise recruitment strategies. A forward-looking CRM can help convert more applicants into enrolled students, enhance communication, streamline administrative tasks and ultimately free up precious time.
CRM – or customer relationship management – is a software that helps individuals and teams manage customer communication. But a CRM isn't simply an address book: it takes your data and transforms it into an interactive experience. It creates the opportunity for you and your team to build relationships more effectively, and ultimately provide the best customer experience for your prospects, from their initial enquiry to graduation and beyond.