Reet Sen, July 17, 2018

in crm, productivity

Stop importing and exporting data - it's reducing your productivity!

Stop importing and exporting data - it's reducing your productivity!
Since Ray Tomlinson created the email back in the ‘70s (1972 to be precise), dozens of other online communication tools have followed suit - many of which are used by universities to communicate with their students throughout the learning lifecycle today. But often, using several systems simultaneously can complicate matters and prove time-consuming.
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How do student information systems (SIS) and customer relationship management systems (CRM) compare?

How do student information systems (SIS) and customer relationship management systems (CRM) compare?
CRM, SIS, LMS, ERM, ERP: when it comes to managing data and communications in a university, the list of software options available can be confusing to anyone who isn’t well-versed in the language of tech. In this article, we decipher the differences between a Student Management System (SIS) and a Customer Relationship Management system (CRM).
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Kate Tattersfield, June 19, 2018

in Admissions, crm

5 essentials for managing student applications effectively

5 essentials for managing student applications effectively
Information has never been so accessible, and students nowadays spend a lot of time researching their university options online through websites, social media channels and online forums.
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How to choose the right CRM for your university

How to choose the right CRM for your university
A survey conducted by StudyPortals and iE&D Solutions revealed that in 2015, 104 (59%) out of 176 universities respondents did not use a CRM system. So what exactly are these institutions missing out on?
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5 reasons why your university should use a CRM over spreadsheets

5 reasons why your university should use a CRM over spreadsheets
We are all familiar with Excel, and while spreadsheets have several great uses, rows and columns just aren't built for managing prospects or handling customer relations. How can a CRM help manage the process more effectively? Higher Education Customer Relationship Management (CRM) systems, unlike spreadsheets, have been specifically designed to manage student relationships and lead management by tracking communication, notes and tasks related to an individual. 
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Understanding the differences between a CRM and a LMS

Understanding the differences between a CRM and a LMS
From SIS to CRM to LMS... the amount of acronyms in the edtech world these days can be overwhelming. This article takes a look at two of the most popular software systems in a bid to explain what they do and provide an overview of their similarities and differences. This series of articles can be used as a guide for higher education professionals who want to understand how the software systems they use work on a basic level.
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Reet Sen, March 14, 2018

in crm

Common mistakes Universities make when investing in technologies

Common mistakes Universities make when investing in technologies
Quality beats quantity when it comes to technologies at a university. When implementing technological software, it’s important to have at the forefront of the mind, who or what these technologies will be servicing. In most cases, technologies serve the demands of students, new applicants or administration staff.
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Kate Tattersfield, February 16, 2018

in Admissions, crm

How to manage student applications effectively

How to manage student applications effectively
Processing student applications can be an arduous task without the aid of the most up-to-date tools and technology. Here, we explore how universities can alleviate admin pressures and handle the application process effectively.
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5 reasons why universities need a modern applicant tracking system

5 reasons why universities need a modern applicant tracking system
In an ever-competitive world of online applications, it’s important that universities utilise all the technology on offer to help drive results - or in other words, get the best students on board. In 2017 alone, 649,700 potential candidates applied to university compared to 674,890 the year before - a drop of four percent. Here are five reasons why an applicant tracking system will help improve university admissions.
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Kate Tattersfield, November 30, 2017

in Admissions, crm

How to increase admissions in universities

How to increase admissions in universities
In the current political climate, both in the UK and internationally, higher education institutions are doing all they can to grow their application count. We provide some solutions as to how this can be done successfully and cost effectively, through marketing.
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